My experience was great! The team has great customer service skills!!! Carl & Gene both kept me informed about what they found during their vehicle inspection and diagnostic tests. They were open and honest about all of their findings as well as with pricing. There was no haggling or telling you what you should/ should not do, they left the decision of having any major services done one the evaluation was completed. Thank you guys for such an awesome experience from beginning to end. Terrance was also great with getting me to work on time and picking me up after work to retrieve my vehicle. The conversations to and from were refreshing and very professional. A job well done!!! - Sharon V.
I've always had good experiences at The Brake Shop Total Car Care. - John P.
Service was good and I appreciate the heads up on other potential issues. - Gordon J.
They do great work at reasonable prices and are a very knowledgeable and friendly staff. - Michael G.
The staff is friendly, honest, and not pushy. Everything was explained to me including different options. There were no surprises and quality work. - Kim G.
Carl took great care as usual in determining exactly what my 12 year old car needed. His knowledge and professionalism is unsurpassed. Rick has an outstanding crew and I wholeheartedly recommend The Brake Shop to family and friends in the Phoenix area. Thanks again for superior and prompt service. - 5 Star Customer Review
I had a great experience. Carl and the other staff are very professional. There was a little glitch with my serpentine belt but they fixed it quickly. I've already recommended the Brake Shop to friends and I came there on a referral. I'm glad to finally find a place I can trust! Two big thumbs up!!! - Leanne S.
I got my front brake pads and rotors done over here. The service is amazing, very friendly and very honest. They stand behind their guarantee and warranty. I really recommend Brake Shop for their car work to be done. I really appreciate their work and customer service. - Devang P.
I love The Brake Shop. Rick and his crew are so awesome, thank you for always helping me out. Great prices for above quality work. - Yolonda J.
The men at The Brake Shop always do a great job with my vehicles. They've been servicing them for the past 9 years. Trustworthy group of guys who care about their work. Thanks! - 5 Star Customer Review